DELL 3Y NBD - 5Y PSP 4H MC

3Y Next Business Day – 5Y ProSupport Plus with Mission Critical

Prezzi commerciali

Distributore Prodotto SKU Stock Aggiornato Prezzo
Esprinet S.p.A. 3Y NBD TO 5Y PSP 4H MC 890-29785 Registrati gratuitamente visualizza lo stock

Descrizione

Mission Critical is Dell’s most rapid resolution option, allowing customers to choose from 2, 4, or 8-hour onsite parts and/or labour. Dell’s proven and reliable Critical Situation process will get customers back up and running fast.

Dell ProSupport Plus is the only complete support service that combines priority access to expert support, accidental damage repair, and proactive monitoring for automatic issue prevention and resolution.
• Priority phone access to ProSupport engineers 24x7x365
• Dedicated Technical Account Manager (for customers with 1,000 or more ProSupport Plus systems)
• Collaborative support
• Proactive issue detection
• Predictive failure prevention
• Monthly history and contract reporting (for customers with 1,000 or more ProSupport Plus systems)
• Automated case creation

Priority access 24x7x365;
Maintenance;
Physical;
Parts and labour;
Dell ProSupport Plus is the only complete support service that combines priority access to expert support, accidental damage repair, and proactive monitoring for automatic issue prevention and resolution;
Troubleshooting. Repair. Parts Replacement. Replacement. Phone Support. Web Support;

Specifiche

Caratteristiche
Anni5 anno/i
TipoSul posto
Next Business Day (NBD)
Tempo di servizio (ore x giorni)24x7x365
Tempi di risposta4 h
Assistenza elettronica
Risoluzione dei problemi
Tipo di servizioProSupport Plus Mission Critical
Servizio inclusoComponenti e manodopera
Sostituzione componenti
supporto per telefono
CompatibilitàPowerEdge T130