Avoid system downtime, increase productivity
Across the industry, the nature of IT support and maintenance has evolved slowly. At Dell, we have a long history of innovation in system support and repair, but our latest capability — built on a foundation of vigilant sensors, big data, analytics, and IoT — is a revolution that will change the way you look at saving time and increasing availability.

If your system encounters an issue covered by Dell’s Limited Hardware Warranty1 and that issue cannot be resolved remotely, this service offers a Mail-In Repair Service (customer provides box and Dell pays shipping) for defects in materials and workmanship in your PC.

Become a part of the IT support and maintenance revolution.

* Dedicated Technical Account Manager (TAM) is only available for customers with 1000 or more ProSupport Plus systems.