Dell ProSupport Plus is the only complete support service that combines priority access to expert support, accidental damage repair, and proactive monitoring for automatic issue prevention and resolution.
• Priority phone access to ProSupport engineers 24x7x365
• Dedicated Technical Account Manager (for customers with 1,000 or more ProSupport Plus systems)
• Collaborative support
• Proactive issue detection
• Predictive failure prevention
• Monthly history and contract reporting (for customers with 1,000 or more ProSupport Plus systems)
• Automated case creation

24x7x365;
Maintenance;
Physical;
Parts and labour;
Hardware Service with Next Business Day Onsite Service After Remote Diagnosis;